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Negotiate contract
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Usually within a week, once parties agree on reasonable rate
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Provides cost effective basis for performing audit
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Gather billing information
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1-2 days on customer site
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Provides TIG with current billing to begin audit
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Order Missing Billing Information
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Billing records ordered week 1 of audit, generally received within 30 days.
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Provides TIG with comprehensive detailed records to compliment billing information obtained from customer
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Rate & Tariff Audit
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Begins day 1, and will continue for length of audit
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Generates refunds and savings
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Billing Claims/Disputes
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Claims filed throughout audit
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Generates refunds and savings
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Refunds & Savings
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Documented and resolved throughout entire audit process
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Refund checks and Credits generated, always savings documented
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Final Report
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Starts from day 1 and updated regularly
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Provides measurement and monitoring of process
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